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kass_rants
03 March 2008 @ 07:49 am
Grrrr...  
If you have a problem with an order...

DO NOT post under a fake name and fake location on a board that I don't read and say, "Can someone from the website contact me."

No. You ordered through our website. You know where it is. You have my email address on the receipt. All you have to do is reply to the receipt and I'll get your message.

Or you can go to the website and see the BIG HUGE BRIGHT GREEN SHINY form that says, "Ask Kass a Question". Type in your question and I'll get in it seconds. I answer every single one, some of them within 24 hours.

Or call the frickin' toll free number. See it at the top of the page? See it on the form? See in under the "Contact" link? You dial that number on your phone and I pick it up and say, "Reconstructing History!"

I can't help you if I don't know who you are. I can't help you if you don't contact me. And I'm not going to go on an anonymous forum and possibly give you the order information for someone else because I DON'T KNOW YOUR REAL NAME!!!